SABLE  Privacy Policy

Effective Date: [December 1, 2025]

At SABLE, we value the trust you place in us when you visit our mansion or our digital space. We are committed to protecting your privacy and ensuring transparency regarding the data we collect and how we use it.

This policy outlines our practices concerning the collection, use, and disclosure of your information in connection with our website, reservation system, and marketing activities.

1. Information We Collect

We collect personal information that helps us provide and improve our services, manage reservations, and communicate with you effectively.

A. Information You Provide Directly

• Contact Data: Your name, email address, phone number (especially for reservation and WhatsApp communication).
• Reservation Data: Date, time, party size, and any special requests or dietary needs.
• Feedback Data: Comments, reviews, or survey responses you provide.
• Marketing Preferences: Your consent preferences for receiving promotional communications via email or WhatsApp.

B. Information We Collect Automatically

• Usage Data: Details about how you interact with our website, including pages viewed, time spent, click-stream data, and navigation paths.
• Technical Data: Internet Protocol (IP) address, browser type and version, device information, and geographic location (country/city).
• Cookies and Tracking: We use cookies and similar technologies (e.g., pixels, beacons) to recognize your browser or device, analyze usage trends, and assist with advertising campaigns.

2. How We Use Your Information

We use the collected information for the following specific purposes, aligning with the elegance and efficiency of the SABLE CAFE experience:

A. Service Delivery & Reservations

• To process, confirm, and manage your table reservations.
• To notify you about changes to your booking, waiting list updates, or preparation details.
• To personalize your dining experience (e.g., noting dietary restrictions).

B. Marketing, Communication, and Advertising

• Email Marketing: If you have opted in, we use your email to send you our monthly Atelier newsletter, special event invitations (like The Candlelit Rendezvous), and personalized promotions.
• WhatsApp Marketing: If you provide your mobile number and consent, we use WhatsApp for transactional messages (reservation confirmations, reminders) and for sending curated updates on new menu items or artisanal workshops.
• Running Ads and Retargeting: We use Usage and Technical Data (via cookies and advertising pixels) to:
  • Measure the effectiveness of our advertising campaigns.
  • Show SABLE CAFE advertisements to you on third-party websites and social media platforms after you have visited our site (retargeting).
  • Analyze audience demographics and interests to better tailor our service and marketing efforts.

C. Internal Operations

• To analyze website traffic and user behavior to continuously improve the user experience and service quality.
• To protect the security and integrity of our systems and prevent fraud.
• To comply with legal obligations.

3. Sharing and Disclosure of Information

We treat your personal data with the utmost care. We do not sell your personal data. We only share it under the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf, such as reservation platforms (e.g., OpenTable or similar), payment processors, email service providers, and cloud hosting providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

4. Your Choices and Rights (Opt-Out)

We respect your right to control your personal information:

• Email Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link found at the bottom of any marketing email.
• WhatsApp Opt-Out: You may opt out of promotional WhatsApp messages by replying with “STOP” to any message. We may still send transactional messages (like reservation confirmations).
• Cookie Control: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies may affect the functionality of our website.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect the personal information we process. However, no electronic transmission over the internet can be 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Reservation data is typically retained for a set period for historical analysis and customer service.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

SABLE CAFE Address: The Leafy Lanes of Indiranagar, Bangalore, India Email: [Insert General Contact Email, e.g., info@sablecafe.in] Phone: [Insert Phone Number, e.g., +91 98765 43210]